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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shawn Westover

July 31, 2025

5  out of  5
rating by Shawn Westover
"Amber was absolutely tremendous!!"
We responded:
"Thank you, Shawn! I'm happy to hear that Amber provided tremendous service. Our team is dedicated to delivering excellent experiences, and it's great to know we succeeded. Let us know if there's anything else we can assist you with!"
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Dalawn Hare

July 30, 2025

5  out of  5
rating by Dalawn Hare
"Amber was really so nice and patient. She called me with great news about my premium on my insurance since I’ve had insurance I’ve had 3 different car insurance and this is the first insurance that has decreased my policy. I am very grateful and thankful. I want to thank Amber again she’s really awesome KUDOS KUDOS :)"
We responded:
"Thank you, Dalawn, for sharing your experience! I'm happy to hear that Amber provided such excellent service and that you're satisfied with your premium. Your appreciation means a lot to us. Let us know if there's anything else we can do for you!"
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Keilan Jernigan

July 30, 2025

5  out of  5
rating by Keilan Jernigan
"Amber was very helpful in setting up my auto insurance and very knowledgeable about the ride-share endorsement. And helped me get a decent price for everything. Definitely recommend her as your agent."
We responded:
"Thank you for your review, Keilan! I'm happy to hear that Amber was able to assist you with your insurance and provide valuable information about the ride-share endorsement. It's great to know you found a good price, too. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Edward Johnson

July 29, 2025

5  out of  5
rating by Edward Johnson
"My agent Amber Collins saw a error on my policy and took the time to contact me. Mrs Collins then after hours helped resolve the issue and saved me money on the policy. I want thank Mrs.Collins for all of her help and going above and beyond for her customers. Thanks again"
We responded:
"Thank you for your review, Edward! I'm happy to hear that Amber was able to assist you with your policy and save you money. Her dedication to helping our customers is truly appreciated. If you need anything else, feel free to reach out!"
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Max gunzburg

July 13, 2025

1  out of  5
rating by Max gunzburg
"Very disappointed. I was told a dollar amount for homeowners by Josh, I agreed to the amount. Four months later they call me and tell me it never took effect and to get new homeowners it would be more expensive. Very unprofessional."
We responded:
"Max, we are truly sorry to hear about your frustrating experience and the disappointment this situation has caused. What you've described is definitely not the standard of service we aim to provide, and understand why you're upset. We understand this has put you in a difficult position, especially with the unexpected news about your coverage and the change in cost. We also want to acknowledge that Josh is no longer with our team. We'd like to help clarify what happened and explore your options. Please give us a call so we can review your policy details together and discuss how we can assist you moving forward."
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April Roseboro

July 11, 2025

5  out of  5
rating by April Roseboro
"Amber is AMAZING! She explained the beacon to us, looked at our homeowners insurance and is helping us get it down. I don’t want to deal with anyone but Amber!!!"
We responded:
"Thank you for your review, April! I'm so happy to hear that Amber provided such excellent service and helped with your insurance. She's truly an asset to our team. If you need anything else, feel free to reach out!"
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Fatman TheGod

July 10, 2025

5  out of  5
rating by Fatman TheGod
"Wonderful just wonderful words cannot explain it!! Very, very helpful, sweet funny!"
We responded:
"Thank you! I'm so happy to hear that you found our service helpful and enjoyable. Your kind words mean a lot to us. If there's anything else we can do for you, just let us know!"
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Chris Jones

June 24, 2025

5  out of  5
rating by Chris Jones
"I'd like to express my sincere gratitude for the exceptional service provided by Kerri and Amber. Kerri was incredibly helpful and patient throughout our email exchanges and phone calls, diligently working to find an auto insurance plan that fit my needs. Her dedication truly made a difference. Amber was also wonderfully kind and exceptionally nice during our phone conversation. Together, Kerri and Amber made my experience with State Farm feel incredibly welcoming and personalized. Their professionalism and genuine care gave me immense confidence in choosing State Farm for my auto insurance. They truly went above and beyond!"
We responded:
"Thank you, Chris, for sharing your experience! I'm delighted to hear that Kerri and Amber provided such exceptional service and made your experience with us welcoming and personalized. Their dedication and professionalism are truly valued, and I'm glad they could assist you in finding the right insurance plan. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Kia Titus

June 20, 2025

5  out of  5
rating by Kia Titus
"Amber was a amazing person if I can give her another 5 starts to make 10 she deserves it !!! 1# Great customer service Amber understand what I was asking for in new policy and i all details and questions she gave help me decide what best option would be for my money what's matters the most Amber show skills that made my ccomfortable in my decisions. So I asked amba to be my new agent cause I just like her well skilled mangerment...."
We responded:
"What a review, we love hearing all feed back but this is the best kind. Thank you so much!"
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Jeremy Reals

June 18, 2025

5  out of  5
rating by Jeremy Reals
"I’ve been with State Farm for over 10 years for auto insurance and recently added home insurance through Dane Spealman’s office. I have no plans on going anywhere else and will likely bundle again with life insurance in the future. The team is always friendly, extremely helpful, and an absolute pleasure to work with. I greatly appreciate their excellent service and ongoing support!"
We responded:
"Thank you for your review, Jeremy! I'm so happy to hear that you've had such a positive experience with our team over the years. It's wonderful to know you're considering bundling more services with us. We’re always here to provide the support and service you deserve. Let us know if there's anything else we can do for you!"
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Andrew Tran

June 10, 2025

5  out of  5
rating by Andrew Tran
"I had an amazing experience working with Tammy. She was incredibly helpful, taking the time to gather all the details needed to give me the clearest, most up-to-date, and transparent pricing; better than my current auto coverage. Tammy walked me through every part of the policy setup, explaining why she recommended certain coverages and how they would benefit me. I truly felt like I was being treated like family. Her kindness, attention to detail, and genuine care made the whole process easy and stress-free. Nothing but great things to say about Tammy and her outstanding customer service!"
We responded:
"Thank you for your wonderful feedback, Andrew! I'm delighted to hear that Tammy provided you with such exceptional service and made the process smooth and stress-free. Her dedication to ensuring you have the best coverage is truly appreciated. If you need anything else or have further questions, feel free to reach out anytime!"
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Robin Hiken

May 28, 2025

5  out of  5
rating by Robin Hiken
"I had a fantastic experience with the team at State Farm Insurance. Specifically,the Pikesville Branch. From the moment I reached out,every employee I spoke with was professional,knowledgeable,and genuinely kind. It’s clear that the customer service is a top priority.They took the time to answer all my questions and explain my options. The process was stress-free. I wasn’t just a policy number but a person with a name. I highly recommend State Farm Insurance of Pikesville-not just for their coverage,but for the amazing people behind it."
We responded:
"Thank you, Robin, for sharing your wonderful experience with our team! I'm glad to hear that our staff made you feel valued and provided the professional and kind service you deserve. It's great to know that the process was smooth and stress-free for you. If you have any more questions or need assistance in the future, please feel free to reach out. We're here to help!"
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Astri Alicea

May 28, 2025

5  out of  5
rating by Astri Alicea
"Tuve una excelente experiencia con Elías! Desde el primer momento fue muy amable, profesional, y paciente al responder todas mis preguntas. Me explicó claramente todas las opciones de cobertura y me ayudó a encontrar un plan perfecto para mi familia!"
We responded:
"¡Gracias, Astri! Me alegra mucho saber que Elías te brindó una experiencia tan positiva. Su amabilidad y profesionalismo son realmente valiosos para nuestro equipo. Estamos aquí para ayudarte con cualquier otra pregunta o necesidad que tengas en el futuro. ¡No dudes en contactarnos!"
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Reuben Alvarez

May 28, 2025

1  out of  5
rating by Reuben Alvarez
"This was the worst experience I've ever had with any insurance company. They sold me things that i didn't need nor desired. however, my insurance lapsed for a few weeks due to there inconsistency , just crappy service."
We responded:
"Hello Reuben. We understand your frustration with the situation. When you acquired your new vehicle, we discussed options for updating your insurance. Following those discussions, you proceeded against our advice. It's important to note that the ultimate decisions regarding your insurance coverage are made by you. We provided guidance based on the information available at the time. We encourage you to contact us directly so we can review the specifics of what transpired and discuss any potential misunderstandings."
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Travorsis HIPKINS

May 9, 2025

5  out of  5
rating by Travorsis HIPKINS
"Amber Collin’s is amazing she was very helpful, helped me get the best deal was fast and efficient aswell as providing great customer service and kindness."
We responded:
"Always great to hear feedback especially like this! Amber is one of the best. Thanks so much for the great review!!"
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Nichole Broadway

May 7, 2025

5  out of  5
rating by Nichole Broadway
"Love State Farm"
We responded:
"Thank you, Nichole, for your wonderful feedback! I'm happy to know you love State Farm. If you ever have any questions or need assistance, feel free to reach out. We're here for you!"
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Cortney Diller

April 10, 2025

5  out of  5
rating by Cortney Diller
"Amber was so incredibly helpful, she took the time to throughly explain everything and answered all of my questions. I am grateful to have had an agent that truly care. I will be reaching out for any further help. Highly recommend!!"
We responded:
"Thank you, Cortney, for sharing your experience! I'm glad to hear that Amber was able to assist you so effectively and provide clear explanations. It's wonderful to know that you feel supported and cared for. If you need any further assistance, don't hesitate to reach out. We're here to help!"
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Antonio Carpenter

March 28, 2025

5  out of  5
rating by Antonio Carpenter
"I called my insurance agent about questions concerning my policy and was met with top tier customer service from Tammy. She was very knowledgeable, professional, and polite pertaining to the different options and services State Farm offered. My difficult situation was easily addressed due to Tammy's kind and patient demeanor. I highly recommend this office for any auto/home or life insurance needs. 💎"
We responded:
"Thank you, Antonio, for sharing your experience! I'm happy to hear that Tammy provided you with such knowledgeable and professional service. It's great to know she could assist you with your policy questions and make the process smooth. We appreciate your recommendation and are here for any of your insurance needs!"
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Aaron Brody

March 27, 2025

5  out of  5
rating by Aaron Brody
"Cierra Alicea is an absolute rock star!!!! Was having issues called customer service. She was the first person to answer the phone and didn’t transfer me around. She worked diligently and efficiently to help me resolve all my issues to keep me a happy customer. I would highly recommend using this location and representativefor all your insurance needs!!!!!"
We responded:
"Thank you, Aaron, for sharing your experience! I'm delighted to hear that Cierra was able to assist you so effectively. Her dedication to resolving issues and ensuring satisfaction is truly commendable. We appreciate your recommendation and are here for any of your insurance needs. Feel free to reach out anytime!"
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rachel thomas

March 5, 2025

5  out of  5
rating by rachel thomas
"Super fantastic"
We responded:
"Thank you, Rachel, for the fantastic 5-star rating! I'm happy to know that you had a positive experience with our services. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Danielle King

February 4, 2025

5  out of  5
rating by Danielle King
"Valerie is the best!! She is soo helpful and understanding. Her knowledge and expertise is amazing!! I love how she takes her time with you and makes sure you receive the best . Lastly , she is truly a gem and I appreciate her excellent customer services 💗"
We responded:
"Thank you, Danielle, for sharing your wonderful experience! I'm happy to hear that Valerie's helpfulness and understanding made such a positive impact. Her dedication to providing excellent customer service is truly appreciated. If you ever have any questions or need further assistance, feel free to reach out to our office."
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J

December 24, 2024

5  out of  5
rating by J
"Amber Collins has the BEST customer service I've ever experienced. Getting homeowners insurance was very easy after speaking with her. She was genuine and I really appreciate all of her help. If you need any help with your state farm issues, make sure to ask for Amber. Happy holidays everyone!"
We responded:
"Thank you, J, for sharing your experience! I'm delighted to hear that Amber provided you with exceptional service and made the process of getting insurance easy. Her genuine approach truly makes a difference. If you ever need further assistance, feel free to reach out. Happy holidays to you too!"
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Diane Kregar

December 9, 2024

5  out of  5
rating by Diane Kregar
"What a rewarding experience for me as I called State Farm and spoke to AMBER. Such a loyal and knowledgeable employee Excellent Service You are wasting her talents I am suggesting she be promoted to Agent Her charming personality will double your business"
We responded:
"Thanks so much we always love to hear feedback. Amber does a great job and we are lucky to have her!"
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Cassandra Spicer

October 30, 2024

5  out of  5
rating by Cassandra Spicer
"Amber was a delight to work with on this project. Should you need an efficient agent Amber is your person."
We responded:
"Thank you so much, we are always happy to help, Amber is amazing!"
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Tonee' G.

October 22, 2024

5  out of  5
rating by Tonee' G.
"STATE FARM IS THE ABSOLUTE BEST!!!!!!!!!! Every rep I have ever spoken to in this office is kind, courteous, professional, and always puts a smile on face. They go beyond customer service, and really and truly make you feel like FAMILY. Ms. Amber is my favorite!!!! She talks to me in a way I can understand, and she is SUPER sweet and nice with every call. This office will call you back when they say they will, and they literally take the time needed to explain everything. I always feel like I'm the only customer they have, because I am never rushed off the phone. This is the example of customer service needed everywhere, especially when spending money. THANKS STATE FARM FOR BEING GREAT ON PURPOSE!!!!!!"
We responded:
"Tonee', Thank you so much for your wonderful review! I'm glad to hear that our team, especially Amber, has made such a positive impact on your experience. We strive to provide a level of service that makes our customers feel valued and understood, and it's great to know that you feel like family with us. Your kind words about our commitment to thorough explanations and timely callbacks mean a lot. We're always here to assist you with any future needs or questions. - Dane Spealman - State Farm Insurance Agent, Pikesville, MD"