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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dionna Nichelle

February 10, 2026

5  out of  5
rating by Dionna Nichelle
"Tammy is super helpful, consistent, and friendly. Anytime I have an issue, I go out of my way to speak with her! Great customer service."
We responded:
"Thank you, Dionna, for your wonderful feedback! I'm happy to hear that Tammy has been consistently helpful and friendly. Our team is dedicated to providing great customer service, and it's fantastic to know Tammy is making a positive impact. If you ever need anything else, feel free to reach out!"
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BoyMama

February 10, 2026

5  out of  5
rating by BoyMama
"Don't really know where to start because I thought customer service and individual care was a thing of the past, but not with this agency, I am client of Patricks, who signed me up, he stays in touch, is always available, informative and very kind. This evening I for the first time needed Roadside, I was unable to reach Patrick, which is totally OK because we all have a busy lifestyle, but I was able to reach the roadside assistance through my State Farm app, It was the easiest stress-free thing I've ever had to do regarding my vehicle! They kept in touch with me. They made sure that the person arrived to take care of my dead battery, and the woman who did take care of my battery was outstanding kind and professional a few hours later I was sitting in my living room, my cell rang and It was an agent calling to check on me to make sure that everything was taken care of her name was Tami, She stayed on the line with me. She listened to me and she was the kindest person and was truly concerned about My well-being, I thought to myself this is beautiful and I felt like I actually had a company a business that truly cared about me, So yes, it can happen and State Farm, will never lose my business. Thank you so much Tami, For following up and being so genuine, it really means a lot to people who are alone."
We responded:
"Thank you so much for sharing this story and yes it does still exist and glad we could be there for you when you needed us most. Our whole team is there to help and thanks so much for letting us know! "
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Twana Gray

February 6, 2026

5  out of  5
rating by Twana Gray
"I have been with State Farm for over 20 years and have nothing but amazing things to say about them! The agents at State Farm/Dane Spealman are the most patient and helpful people. Amber is just amazingly patient and very kind!!!! Austin is great as well and I can’t leave out Tammy! Dane you have a great team!"
We responded:
"Thank you, Twana, for your wonderful feedback! I'm so happy to hear about your positive experiences with Amber, Austin, and Tammy. They truly are dedicated to providing the best service possible. Your loyalty over the years means a lot to us. If there's anything else we can do for you, just let us know!"
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Katie Atkinson

February 5, 2026

5  out of  5
rating by Katie Atkinson
"I switched insurance agencies and Patrick made the switch completely seamless. He is also super dedicated to accommodating his clients. I originally wanted to switch agencies 6 months ago, due to a past accident my rate was inflated but Patrick made sure to reach out again once my rate went down! I'm definitely glad I made the switch, and that Patrick made it so easy."
We responded:
"Thank you, Katie! I'm happy to hear that Patrick made your transition smooth and stress-free. It's great to know he was attentive to your needs and kept you informed about your rate changes. We're here to assist with any future insurance needs you might have!"
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Keara Fliggins

February 5, 2026

5  out of  5
rating by Keara Fliggins
"Amber Collins is god sent. She went above and beyond to handle a situation that I’ve been dealing with the last 2/3 months. Amber was very professional, listened to my concerns, and handled it with care and compassion. She even called me back when promised which I appreciated. She assured me that she would handle everything and for me not to worry. Amber, thank you so much, I appreciate it! State Farm is blessed to have you."
We responded:
"Keara, thank you for your wonderful feedback! I'm so happy to hear that Amber provided such exceptional service and support during your situation. Her dedication and professionalism truly make a difference. If there's anything else we can assist you with, just let us know!"
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amariah greenidge

February 3, 2026

5  out of  5
rating by amariah greenidge
"My experience was amazing Amber is the best. Helped me get a much better price on my car insurance. Very friendly and helpful overall 10/10!!"
We responded:
"Thank you, Amariah! I'm so happy to hear that Amber was able to assist you with your insurance and provide such a positive experience. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Tammy Savage

January 30, 2026

5  out of  5
rating by Tammy Savage
"Kerri was simply fabulous at getting me the best auto insurance."
We responded:
"Thank You, Tammy!"
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Measya Parker

January 30, 2026

5  out of  5
rating by Measya Parker
"Best insurance company ever. Valerie has been such an amazing help."
We responded:
"Thank you, Measya! I'm happy to hear that you consider us the best insurance company. Valerie is indeed a fantastic part of our team, and I'm glad she could assist you so well. If you need anything else, feel free to reach out!"
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mbai kafumukache

January 29, 2026

5  out of  5
rating by mbai kafumukache
"I just want to give gratitude and acknowledge Ms Amber. She’s the best first and last agent I’m dealing with! Her patience through the whole process is outstanding . I definitely recommend her if you want a good deal!"
We responded:
"Thank you, Mbai, for your kind words! I'm delighted to hear that Amber provided such exceptional service. Her dedication and patience truly make a difference. If there's anything else we can assist you with, feel free to reach out!"
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Stacey Mills

January 9, 2026

5  out of  5
rating by Stacey Mills
"Today I received a quote for Car Insurance as well as Homeowners Insurance due to paying high premiums with my current carrier. I was fortunate to speak with Patrick O'Connor @ State Farm. Not only did Patrick save our family a tremendous amount of money, he was very kind, helpful and patient. I highly recommend giving him a call for your insurance needs."
We responded:
"Thank you, Stacey, for sharing your experience! I'm happy to hear that Patrick was able to assist you with your insurance needs and help save your family money. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Owen Murray

January 8, 2026

5  out of  5
rating by Owen Murray
"Amber has the Best communication, easy to work with, always over delivers! Thank you so very much."
We responded:
"Owen, thank you for your wonderful feedback! I'm delighted to hear that Amber's communication and service have made such a positive impact. We’re grateful for your support and are here whenever you need us. Let us know if there's anything else we can assist you with!"
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Nic W

January 5, 2026

5  out of  5
rating by Nic W
"Ms. Tammy has been so incredibly helpful today. She answered all of my questions with clarity regarding my policies and helped me better understand what l needed and what l was actually paying for every six months. I feel so much more knowledgeable after our call than l did before. Thanks again, Ms. Tammy. Nicole"
We responded:
"Thank you, Nic, for sharing your experience! I'm happy to hear that Tammy was able to assist you so effectively and provide clarity on your policies. It's great to know you feel more informed now. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Johnny Bench

December 27, 2025

5  out of  5
rating by Johnny Bench
"Top notch professional friendly customer service, skilled well versed agents in all disciplines. Highly recommend."
We responded:
"Johnny, thank you for your fantastic feedback! I'm happy to know you appreciated our professional and friendly service. Our team is dedicated to providing expertise across all areas. If you ever need anything else, feel free to reach out!"
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Ashley Haynes

December 27, 2025

5  out of  5
rating by Ashley Haynes
"Yesterday Dec. 26th offices were still close for the Holidays, but Ms. Tammy from Dane's office gave me a quick call to answer a question I had about car rentals and gave me some advice. I really did appreciate her when she didn't have to on her holiday. Thank you so much again."
We responded:
"Ashley, thank you for your kind words! I'm delighted to hear that Tammy was able to assist you with your question, even during the holiday. Our team is committed to providing support whenever it's needed. If you have any more questions or need further assistance, feel free to reach out!"
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Monica Greenidge

December 25, 2025

5  out of  5
rating by Monica Greenidge
"I was a GEICO customer for over 34 years and was Never treated like a loyal customer. I spoke with Amber Collins yesterday to see if State Farm could help me. She was so friendly, patient and very knowledgeable about what I needed. Amber was able to switch me over and she made sure before she hung up, that I had everything I needed and understood everything. I am hoping to stay with State Farm for over 35 years!! I have told my children about Amber and they will give her a call after the holiday"
We responded:
"Monica, thank you for sharing your experience! I'm glad Amber provided you with such friendly and knowledgeable service. It's wonderful to hear that you're considering staying with us for the long haul. If your children have any questions or need assistance, we're here to help!"
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Kai Habitan

December 24, 2025

1  out of  5
rating by Kai Habitan
"Difficult to manage when in a pinch. Addressed a discount that wasn’t applied to my billing statement last period, and I was told multiple times it would need a few days to update and it never did. Followed up today with Kerri and I was verbally told it was applied, but of course i had to check my payment history and it was not. I brought this up a MONTH ago. They also kept a card on file that I did not agree to keep on file. Glad I decided to leave this insurance ."
We responded:
"Thank you for taking the time to share your feedback, Kai. We’re sorry to hear about the frustration you experienced and appreciate the opportunity to address it. Our team did stay engaged throughout the process, and while some billing updates can take additional time to reflect depending on system timing, we understand how disappointing it can feel when expectations aren’t met. We also want to clarify that we do not retain payment information unless it has been previously authorized by the customer. We genuinely appreciate you bringing these concerns to our attention and wish you all the best moving forward."
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Carly Greenberg

December 23, 2025

5  out of  5
rating by Carly Greenberg
"My agent Kerri was so knowledgeable and patient with me… 100% recommend Kerri and Dane Spealman State Farm for all insurance needs."
We responded:
"Carly, thank you for your fantastic review! I'm happy to hear that Kerri provided you with knowledgeable and patient service. We appreciate your recommendation and are here for all your insurance needs. Let us know if there's anything else we can assist you with!"
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Harper And Jewels

December 23, 2025

5  out of  5
rating by Harper And Jewels
"Nothing but the best service from this office! Recently switched over all of our policies and Kerri was a huge help! She was able to get out policies set up quickly and efficiently while saving us money! Everyone we have spoke to has been helpful and wonderful to work with. Will definitly be recommending to friends and family! Happy holidays!"
We responded:
"Thank you for your fantastic feedback! I'm glad to hear that Kerri and the team were able to assist you with your policies and provide you with great service. We appreciate your recommendations and wish you happy holidays as well! If you need anything else, feel free to reach out!"
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Alim Raji

December 5, 2025

5  out of  5
rating by Alim Raji
"I spoke with Amber Collins, she has that hospitality to her voice where you feel comfortable and that you will receive the best outcome to whatever inquiry. Explains everything very well, sounds like she loves her job and helping people, spoke very clearly and sought to find the best results. Very greatful."
We responded:
"Thank you for your review, Alim! I'm happy to hear that Amber made you feel comfortable and provided clear explanations. Our team is dedicated to delivering the best outcomes for our customers, and it's wonderful to know Amber's efforts made a positive impact. If you have any more questions or need assistance, feel free to reach out anytime!"
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P

December 5, 2025

5  out of  5
rating by P
"She was really patient with me and tried everything she could to find me something better. Not just the car insurance but she also told me to look into life insurance too. Don’t waste your time and give her a call"
We responded:
"Thank you, P! I'm happy to hear about your positive experience with our team member. It's great to know she was able to assist you with insurance options. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
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Sheena Hawkins

December 5, 2025

5  out of  5
rating by Sheena Hawkins
"Oh my goodness, my agent Amber is the most sweetest and knowledgeable person i have ever worked with ! Great customer service and very helpful!"
We responded:
"Hey Sheena! I’m really glad to hear Amber made everything so easy and that her help stood out during your visit. She truly enjoys supporting the folks she works with, and your note will mean a lot to her. Thank you for sharing this!"
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April Murray

December 1, 2025

5  out of  5
rating by April Murray
"Amber is the best! Goes above and beyond to help. Makes everything easy!"
We responded:
"Thank you for your wonderful review, April! I'm delighted to hear that Amber has been so helpful and made everything easy for you. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Emily Genovese

December 1, 2025

5  out of  5
rating by Emily Genovese
"We worked with Amber when our policy with our current insurance was being increased, and she was extremely helpful and friendly during the whole process and got us a much better price than our current insurance company. We are happy to have switched"
We responded:
"Thanks so much for the great review and yes Amber is amazing! Thanks so much for taking the time to share! "
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Lutricia Benson

November 10, 2025

5  out of  5
rating by Lutricia Benson
"I highly recommend this State farm insurance company, because of Amber 's excellent Professionalism, Customer Service, and Just being a all around honest and kind person, who went above and beyond the call of duty to make sure I received the best rates and discounts for auto insurance that was affordable for me. I am a happy and satisfied State Farm Customer. Thank you kindly Amber. May God Bless you. JESUS is The WAY The TRUTH The LIFE John 14:6"
We responded:
"Thank you, Lutricia, for your wonderful feedback! I'm delighted to hear that Amber's professionalism and dedication made such a positive impact on your experience. We truly value your satisfaction and are grateful for your trust in us. If you ever need anything else, feel free to reach out!"
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Brittany Spencer

November 7, 2025

5  out of  5
rating by Brittany Spencer
"I had the pleasure of working with Amber and she was AWESOME! She was so patient and ensured I understood my business policy offerings and ensured my desired coverage needs were met. She was knowledgeable about additional coverage and State Farm services that I hadn’t thought of. Amber made the process so smooth and helped put to rest my feelings of uncertainty!"
We responded:
"Thank you, Brittany! I'm happy to hear about your positive experience with Amber. Her dedication to making sure you felt confident and informed is truly appreciated. We're grateful for your feedback and are here if you need anything else!"