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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alim Raji

December 5, 2025

5  out of  5
rating by Alim Raji
"I spoke with Amber Collins, she has that hospitality to her voice where you feel comfortable and that you will receive the best outcome to whatever inquiry. Explains everything very well, sounds like she loves her job and helping people, spoke very clearly and sought to find the best results. Very greatful."
We responded:
"Thank you for your review, Alim! I'm happy to hear that Amber made you feel comfortable and provided clear explanations. Our team is dedicated to delivering the best outcomes for our customers, and it's wonderful to know Amber's efforts made a positive impact. If you have any more questions or need assistance, feel free to reach out anytime!"
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P

December 5, 2025

5  out of  5
rating by P
"She was really patient with me and tried everything she could to find me something better. Not just the car insurance but she also told me to look into life insurance too. Don’t waste your time and give her a call"
We responded:
"Thank you, P! I'm happy to hear about your positive experience with our team member. It's great to know she was able to assist you with insurance options. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
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Sheena Hawkins

December 5, 2025

5  out of  5
rating by Sheena Hawkins
"Oh my goodness, my agent Amber is the most sweetest and knowledgeable person i have ever worked with ! Great customer service and very helpful!"
We responded:
"Hey Sheena! I’m really glad to hear Amber made everything so easy and that her help stood out during your visit. She truly enjoys supporting the folks she works with, and your note will mean a lot to her. Thank you for sharing this!"
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April Murray

December 1, 2025

5  out of  5
rating by April Murray
"Amber is the best! Goes above and beyond to help. Makes everything easy!"
We responded:
"Thank you for your wonderful review, April! I'm delighted to hear that Amber has been so helpful and made everything easy for you. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Emily Genovese

December 1, 2025

5  out of  5
rating by Emily Genovese
"We worked with Amber when our policy with our current insurance was being increased, and she was extremely helpful and friendly during the whole process and got us a much better price than our current insurance company. We are happy to have switched"
We responded:
"Thanks so much for the great review and yes Amber is amazing! Thanks so much for taking the time to share! "
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Lutricia Benson

November 10, 2025

5  out of  5
rating by Lutricia Benson
"I highly recommend this State farm insurance company, because of Amber 's excellent Professionalism, Customer Service, and Just being a all around honest and kind person, who went above and beyond the call of duty to make sure I received the best rates and discounts for auto insurance that was affordable for me. I am a happy and satisfied State Farm Customer. Thank you kindly Amber. May God Bless you. JESUS is The WAY The TRUTH The LIFE John 14:6"
We responded:
"Thank you, Lutricia, for your wonderful feedback! I'm delighted to hear that Amber's professionalism and dedication made such a positive impact on your experience. We truly value your satisfaction and are grateful for your trust in us. If you ever need anything else, feel free to reach out!"
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Brittany Spencer

November 7, 2025

5  out of  5
rating by Brittany Spencer
"I had the pleasure of working with Amber and she was AWESOME! She was so patient and ensured I understood my business policy offerings and ensured my desired coverage needs were met. She was knowledgeable about additional coverage and State Farm services that I hadn’t thought of. Amber made the process so smooth and helped put to rest my feelings of uncertainty!"
We responded:
"Thank you, Brittany! I'm happy to hear about your positive experience with Amber. Her dedication to making sure you felt confident and informed is truly appreciated. We're grateful for your feedback and are here if you need anything else!"
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Nikkia Stevenson

October 31, 2025

5  out of  5
rating by Nikkia Stevenson
"What a pleasure and comfort Ms. Amber Collins of State Farm is to speak with. Ms. Collins is always warm and welcoming as well as providing answers to all questions asked. Ms. Collins makes it feel like family not an agency when I call since day one! The way she shows concern and care can be felt even over the phone. Like a good neighbor State Farm and Ms. Collins are there! Thank you so much 💓"
We responded:
"Thank you so much for the great review! Amber is one of the best!! "
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Brittany McCraw

October 24, 2025

5  out of  5
rating by Brittany McCraw
"The associate with State Farm, Amber was so helpful and professional. She assisted me in all my needs and went above and beyond in looking at ways to assist me. Thank you so much Amber!"
We responded:
"Thank you for your feedback, Brittany! I'm happy to hear that Amber provided you with such helpful and professional service. Our team is dedicated to going above and beyond for our customers. If you need anything else, feel free to reach out!"
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Ashley Jones-Hughes

October 24, 2025

5  out of  5
rating by Ashley Jones-Hughes
"The best insurance agents in the world"
We responded:
"Thank you so much we truly appreciate you and that comment!!"
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José

October 16, 2025

5  out of  5
rating by José
"Gracias por dedicarme tiempo para ayudarme a entender lo que estoy pagando. A nadie le gusta tener un seguro, pero lo necesitamos. Me alegra que estés cerca. Gracias, Srta Valeria"
We responded:
"¡Gracias, José! Me alegra que Valeria haya podido ayudarte a comprender mejor tu seguro. Estamos aquí para hacer que el proceso sea lo más claro posible. Si necesitas algo más, no dudes en contactarnos. ¡Gracias por elegirnos!"
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shannon brown

October 14, 2025

5  out of  5
rating by shannon brown
"I want to take a moment to recognize Valerie Sanchez for her exceptional customer service and dedication. Valerie went above and beyond to assist me with a misplaced premium refund check. From the very beginning, she was diligent in checking in, keeping me informed every step of the way, and working directly with corporate to ensure the issue was resolved. She took the initiative to update my new address so the check could be reissued to the correct location, and she consistently followed up to make sure everything was handled smoothly. Her professionalism, communication, and genuine care truly stood out. It’s rare to encounter someone so committed to helping their customers and seeing things through to the very end. Valerie is an outstanding representative of State Farm, and I’m extremely grateful for her support!"
We responded:
"Thank you, Shannon, for sharing your experience! I'm delighted to hear about Valerie's exceptional service and dedication. Her commitment to ensuring your issue was resolved smoothly truly reflects our office's values. We're grateful to have her on our team and appreciate your kind words. If you need anything else, feel free to reach out!"
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Brooke Bertrand

October 10, 2025

5  out of  5
rating by Brooke Bertrand
"Amber was so helpful and a joy to speak to!"
We responded:
"Thank you, Brooke! I'm happy to hear that Amber was so helpful and enjoyable to speak with. Our team is dedicated to providing great service, and your feedback means a lot. If you need anything else, feel free to reach out!"
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Tonya L

September 26, 2025

5  out of  5
rating by Tonya L
"I, just want to thank Tammy for excellent customer service today. She was very knowledgeable and detailed about my policy. She went beyond to explain everything to me. Kudos to Tammy!"
We responded:
"Thank you for your review, Tonya! I'm happy to hear that Tammy provided you with excellent service and detailed information about your policy. I'll be sure to pass along your kudos to her. If you have any more questions or need assistance, feel free to reach out!"
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LiLi Cost

September 18, 2025

5  out of  5
rating by LiLi Cost
"I would like to send thanks for the experience I had with Mrs Tammy White today. She handle my situation. She is professional, kind,and a pleasure to speak with. Thank you for having her on your team!"
We responded:
"LiLi, thank you for your wonderful feedback! I'm happy to hear that Tammy provided you with such a positive experience. She truly is an asset to our team. If you ever need anything else, feel free to reach out!"
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Jordan Eutsler

September 17, 2025

5  out of  5
rating by Jordan Eutsler
"I decided to switch car insurances and got the pleasure of talking to Amber. Her customer service and knowledge was absolutely outstanding. I immediately felt reassured and secure in my decision to switch policies and it felt like I was talking to an old friend and not just a business. On top of that my rates are way better than before!"
We responded:
"Thank you for your wonderful feedback, Jordan! I'm delighted to hear that Amber made your transition smooth and enjoyable. It's great to know you're satisfied with your new rates and felt comfortable during the process. We're always here to help with any questions or needs you might have!"
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Monet Martin

September 13, 2025

5  out of  5
rating by Monet Martin
"I have to give Amber from Dane Spealman’s office her kudos. Amber has excellent customer service, work ethics, and a bubbly personality to match. She took the time to hear out all of my questions and concerns. After addressing all of my concerns she then educated me on my policy while offering me other plans. She demonstrates empathy, integrity, innovation, reliability, and respect. She is very knowledgeable not only of the plans but how to use the app. She represents this office well and a major asset to this team. Thank you for all of your hard work and dedication to this team! Continue to shine bright and wishing you the best on all your future endeavors."
We responded:
"Thank you, Monet, for your wonderful feedback! I'm delighted to hear that Amber provided you with such exceptional service and support. Her dedication and knowledge truly make a difference, and I'm glad she could assist you with your policy and the app. We appreciate your kind words and are here for any future needs you may have. Let us know if we can help with anything else!"
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Shawn Westover

July 31, 2025

5  out of  5
rating by Shawn Westover
"Amber was absolutely tremendous!!"
We responded:
"Thank you, Shawn! I'm happy to hear that Amber provided tremendous service. Our team is dedicated to delivering excellent experiences, and it's great to know we succeeded. Let us know if there's anything else we can assist you with!"
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D H

July 30, 2025

5  out of  5
rating by D H
"Amber was really so nice and patient. She called me with great news about my premium on my insurance since I’ve had insurance I’ve had 3 different car insurance and this is the first insurance that has decreased my policy. I am very grateful and thankful. I want to thank Amber again she’s really awesome KUDOS KUDOS :)"
We responded:
"Thank you, Dalawn, for sharing your experience! I'm happy to hear that Amber provided such excellent service and that you're satisfied with your premium. Your appreciation means a lot to us. Let us know if there's anything else we can do for you!"
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Keilan Jernigan

July 30, 2025

5  out of  5
rating by Keilan Jernigan
"Amber was very helpful in setting up my auto insurance and very knowledgeable about the ride-share endorsement. And helped me get a decent price for everything. Definitely recommend her as your agent."
We responded:
"Thank you for your review, Keilan! I'm happy to hear that Amber was able to assist you with your insurance and provide valuable information about the ride-share endorsement. It's great to know you found a good price, too. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Edward Johnson

July 29, 2025

5  out of  5
rating by Edward Johnson
"My agent Amber Collins saw a error on my policy and took the time to contact me. Mrs Collins then after hours helped resolve the issue and saved me money on the policy. I want thank Mrs.Collins for all of her help and going above and beyond for her customers. Thanks again"
We responded:
"Thank you for your review, Edward! I'm happy to hear that Amber was able to assist you with your policy and save you money. Her dedication to helping our customers is truly appreciated. If you need anything else, feel free to reach out!"
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Max gunzburg

July 13, 2025

1  out of  5
rating by Max gunzburg
"Very disappointed. I was told a dollar amount for homeowners by Josh, I agreed to the amount. Four months later they call me and tell me it never took effect and to get new homeowners it would be more expensive. Very unprofessional."
We responded:
"Max, we are truly sorry to hear about your frustrating experience and the disappointment this situation has caused. What you've described is definitely not the standard of service we aim to provide, and understand why you're upset. We understand this has put you in a difficult position, especially with the unexpected news about your coverage and the change in cost. We also want to acknowledge that Josh is no longer with our team. We'd like to help clarify what happened and explore your options. Please give us a call so we can review your policy details together and discuss how we can assist you moving forward."
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April Roseboro

July 11, 2025

5  out of  5
rating by April Roseboro
"Amber is AMAZING! She explained the beacon to us, looked at our homeowners insurance and is helping us get it down. I don’t want to deal with anyone but Amber!!!"
We responded:
"Thank you for your review, April! I'm so happy to hear that Amber provided such excellent service and helped with your insurance. She's truly an asset to our team. If you need anything else, feel free to reach out!"
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Fatman TheGod

July 10, 2025

5  out of  5
rating by Fatman TheGod
"Wonderful just wonderful words cannot explain it!! Very, very helpful, sweet funny!"
We responded:
"Thank you! I'm so happy to hear that you found our service helpful and enjoyable. Your kind words mean a lot to us. If there's anything else we can do for you, just let us know!"
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Chris Jones

June 24, 2025

5  out of  5
rating by Chris Jones
"I'd like to express my sincere gratitude for the exceptional service provided by Kerri and Amber. Kerri was incredibly helpful and patient throughout our email exchanges and phone calls, diligently working to find an auto insurance plan that fit my needs. Her dedication truly made a difference. Amber was also wonderfully kind and exceptionally nice during our phone conversation. Together, Kerri and Amber made my experience with State Farm feel incredibly welcoming and personalized. Their professionalism and genuine care gave me immense confidence in choosing State Farm for my auto insurance. They truly went above and beyond!"
We responded:
"Thank you, Chris, for sharing your experience! I'm delighted to hear that Kerri and Amber provided such exceptional service and made your experience with us welcoming and personalized. Their dedication and professionalism are truly valued, and I'm glad they could assist you in finding the right insurance plan. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"